Reference

Terms and Conditions That Govern Your 99jili02 Account

Before you open an account or place any wager on 99jili02, these terms set out exactly what you agree to — covering eligibility, how your GCash, Maya, or InstaPay transactions are handled, and what we expect from each side.

Applies to all account activityGCash, Maya, InstaPay coveredMobile and browser accessEligibility subject to local lawLast updated: current version live
99jili02 Terms and Conditions That Govern Your 99jili02 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We hold your account data under the obligations described in our Privacy Policy, which sits alongside these terms and forms part of the full agreement. Security, data retention, and your right to request changes are all governed by the same framework.

Account Security

Your account is protected by OTP verification on every login. We never ask for your GCash or Maya PIN — any message requesting it is not from us and should be reported immediately.

Data Retention

We retain transaction records — including InstaPay and GCash deposit histories — for the period required by applicable regulations. You may request a copy through the account dashboard.

Cookie and Session Use

We use session cookies to keep you logged in across your phone browser and the 99jili02 desktop view. Clearing cookies logs you out; your account data is not affected.

Requesting Account Changes

To update your registered mobile number, linked GCash or Maya details, submit a verified request through live chat with a valid government-issued ID for identity confirmation.

CONTACT CHANNELS

How to Reach Us About These Terms

If a clause in these terms affects your account — a blocked withdrawal to your GCash, a query about eligibility, or a dispute over a transaction — contact us directly through one of the channels below. We handle terms-related queries separately from general gameplay support so they reach the right team faster.

Team online

Live Chat

Open the chat widget from any page on 99jili02. For terms and account disputes, select the account support category so your query is routed correctly.

Email Support

Send a detailed message to our support address listed on the contact page. Include your registered mobile number and the specific clause or transaction in question.

Account Help Page

The Help section inside your account dashboard covers common terms questions — GCash withdrawal limits, account verification steps, and transaction dispute procedures.

Common Questions About Our Terms and Conditions

These are the questions we get asked most often about how our terms work in practice — from account eligibility to how GCash withdrawals are processed under the agreement.

Account eligibility depends on local law in your region. You must meet the minimum legal age requirement and reside in a jurisdiction where access to 99jili02 is permitted. We verify identity before processing any withdrawal.

Yes. All deposits and withdrawals via GCash, Maya, or InstaPay are subject to these terms. Funds can only be returned to the verified e-wallet number registered on your account — no third-party transfers are permitted.

We publish updates directly on the terms page at 99jili02. Continuing to use the platform after an update is posted means you accept the revised terms. If you disagree, contact support before proceeding.

We may suspend or close an account if there is evidence of a terms breach — such as multiple accounts, fraudulent transactions, or access from a restricted region. We notify you via your registered contact details.

Open live chat, select account support, and provide your registered mobile number plus the transaction date and amount. Our team reviews GCash, Maya, and InstaPay records and responds with findings and next steps.

Yes. Submit a data access request through live chat or email with your account details and a government-issued ID. We process requests in line with applicable data privacy regulations for Philippines accounts.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.