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Legal Terms That Actually Make Sense

These are the rules that govern your account on 99jili02 — how your data is handled, what we collect when you pay via GCash, Maya, or InstaPay, and what you can ask us to change.

Account TermsData & PrivacyCookie PolicyPayment Rules: GCash, Maya, InstaPayPlayer Rights
99jili02 Legal Terms That Actually Make Sense
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We are specific about what we collect, how long we keep it, and how you can ask us to remove or correct it. Here is how each of those areas works in practice on 99jili02.

Data Collection and Retention

We collect your mobile number, payment method identifiers (GCash, Maya, InstaPay reference IDs), and session data. Financial records are kept only as long as compliance rules require, then deleted or anonymised.

Cookie Use

We use session cookies to keep you logged in across browser tabs and functional cookies to remember your preferred payment method. You can manage cookie settings from the browser menu on any device.

Account Security

Your account is protected by OTP verification on every new device login. If our system detects an unfamiliar device or location, it will prompt a fresh OTP to your registered mobile number before access is granted.

Your Right to Request Changes

You can request access to, correction of, or deletion of personal data we hold. Submit the request through the Account Help section or by email. We will acknowledge within a reasonable period under applicable data rules.

REACH US DIRECTLY

Contact Us About a Legal or Policy Matter

If you have a question about your data, want to request a correction, or need to understand how a specific term applies to your account, there are three ways to get a direct answer. We handle policy queries separately from general account support so you reach the right team without being bounced around.

Live Chat Open the chat icon inside your account dashboard. Policy questions are flagged to the compliance team; you'll get a written response you can save for your records.
Email Support Send your query to the support address listed under your account profile. Include your registered mobile number and the specific policy section you're asking about so we can respond precisely.
Account Help Section Log in, go to Settings, then select Help and select Legal Query. You can upload a document or describe your concern in writing. Responses are tracked inside your account thread.

Frequently Asked Legal Questions

Real questions about your rights, your data, and how these terms work — answered plainly so you know exactly where you stand.

These terms apply to anyone who creates and uses an account on 99jili02 where access is permitted under local law in the Philippines. Eligibility depends on your location and applicable local regulations.

We collect the transaction reference number, your registered mobile number, and the amount sent. We do not store your GCash PIN, Maya password, or InstaPay banking credentials — only the trace data needed to confirm a payment.

Transaction records are retained for the period required under financial compliance rules applicable to the Philippines. Once that period ends, data is deleted or anonymised. Personal profile data is kept while your account is active.

Yes. Log in, go to Settings, then Account Help, and submit a Legal Query describing what you need changed or removed. We will process the request in line with applicable data protection rules and confirm in writing.

Updates are posted on this page with the revision date clearly shown. If you continue using your account after the update, that counts as acceptance. If you disagree, contact us through live chat or email to close your account.

Go to the Account Help section and raise a transaction dispute. Provide the GCash, Maya, or InstaPay reference number. We cross-check against our payment trace log and update you on the outcome through your account thread.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.